Sutherland
JamaicaBPO & Contact Centres
Sutherland (operating locally as Sutherland Global Services Jamaica) is an international technology-enabled business process outsourcing (BPO) and digital transformation firm, delivering analytics, customer experience management, and back-office solutions to global enterprises. Establishing operations in Jamaica in 2012, the firm rapidly expanded its regional footprint across major delivery hubs in Kingston and Mandeville, including facilities on university campuses like the University of the West Indies (UWI) and Northern Caribbean University (NCU). Founded by: Dilip R. Vellodi.